About SHECUSTOMIZE
All the shoes you see below can be customized for you. Customized shoes are made by purchasing original shoes from regular channels and then customizing them through a series of complicated processes such as hand-painting, sewing, cutting, and skin replacement.
Frequently Questions from Customers
What will I get when I place an order?
You will get a pair of shoes exactly like the picture. The color, style, details will be the same as the pictures show.
If the order information is filled in incorrectly, how can I modify it?
To make changes to your order before shipping, please contact us as soon as possible. You can reach us at support@shecustomize.com, and we'll be happy to assist you with modifying your order information.
The shoes are defective, can I exchange them?
If you receive shoes that are defective, incomplete, not as pictured, or not customized as you requested, we accept requests for exchanges. Please note that all sales are final, so we can only exchange shoes that meet these criteria.
How to care after receiving the custom shoes?
How To Avoid Wear And Tear:These are specialty items. Wear and tear will occur if the sneakers aren't being taken care of and are worn constantly.
How To Clean Your Sneakers:Our products are sealed with a finisher that protects the design and makes it more durable. We recommend using warm water and soap to clean around the design. Do not scrub or pick at the design! Do not put your sneakers in the washer and dryer. Do not use acetone directly on the design.
How To Store Your Sneakers:Put your sneakers in a safe place when you're not wearing them. You can place them back in the shoe box or in your own choice of storage.
How To Care For Your Sneakers:Try not to get your sneakers wet, especially because this is a custom sneaker. The finisher does protect the design however it is not recommended. You can use an extra shoe protect such as Crep Protect Rain and Stain Protector. Be aware of your surroundings at all times.
